1. Introduction
Welcome to DClutter. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use
our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and postal address
- Account Information: Username, password, and profile information
- Pickup Information: Details about items you request for pickup, including location and item descriptions
- Payment Information: Billing address and payment method details (processed securely through third-party providers)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and schedule pickup requests
- Communicate with you about your account and our services
- Send you updates, newsletters, and promotional materials (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activities
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of assets
- With Your Consent: When you have given us explicit permission to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information
against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over
the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Opt-out of marketing communications
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our service is not intended for children under the age of 18. We do not knowingly collect personal information
from children under 18. If you are a parent or guardian and believe your child has provided us with personal
information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: