You can schedule a pickup through our mobile app or website. Simply log in to your account,
select the items you want to donate, choose a convenient date and time, and submit your request.
Our team will confirm your pickup schedule.
We accept a wide variety of items including clothing, furniture, electronics, books, and household items.
Please check our "Items We Accept" section in the app or website for a complete list of acceptable items.
Items should be in good, usable condition.
Our pickup service is free for most items. However, there may be a small fee for large items or
special handling requirements. You will be notified of any fees before confirming your pickup.
Once you submit a pickup request, our team typically responds within 24-48 hours to confirm your
schedule. Pickups are usually scheduled within 3-5 business days, depending on your location and
availability.
Yes, you can cancel or reschedule your pickup through your account dashboard. Please do so at least
24 hours before your scheduled pickup time to avoid any cancellation fees.
Your donated items are sorted, cleaned, and either distributed to those in need, sold in our thrift
stores to support our mission, or recycled responsibly if they cannot be reused. We ensure all items
are handled with care and respect.